In 2023, UK insurance companies lost £2 billion to claims fraud.
Are your claim investigations robust enough?
Investigating a claim is painstaking work. While databases and corporate records are helpful for tick-box questions, deep contextual research is needed to understand a policyholder's background. This work can take weeks.
Dismiss fraudulent claims with AI
AI quickly draws connections between millions of data points, so analysts can spot the red flags. More fraudulent claims can be dismissed, saving insurers thousands of pounds every day.
Gather corporate information in minutes
“I run Xapien on every commercial claim. I love that I don’t miss anything."
Sally West, Claims Intelligence Analyst at Zurich Insurance
Xapien is an AI-powered research tool that puts claimants in context by uncovering their business associates, assets, and relevant risks.
Integrating data from 0.5 billion corporate records, PEPs, sanctions, and watchlist screening datasets, along with information from the entire indexed internet. Xapien identifies non-obvious links within complex structures and personal histories to extract valuable insights.
It summarises insights into concise sections, enabling quick decisions about which claims to accept and which to dismiss.
Zurich conducts thorough investigations on Commercial Companies as part of their operations. The process involves collecting data from multiple records to validate policy responses and ensure accurate risk assessments. This used to be a time-consuming, labour-intensive process.
With Xapien’s AI-powered technology, Zurich’s claims investigations team gather comprehensive corporate information about individuals in 10 minutes. Zurich uses these reports to make quick, confident decisions about all investigation subjects, protecting the institution from risk.
Customer Stories
Zurich Insurance
How Xapien works... in 30 seconds
Get started
Step 1
Schedule a 30-minute call to view Xapien in action and discuss your needs with a consultant.
Step 2
Decide on the right subscription for you. Whether you're a small organisation or an established enterprise, we scale with you.
Step 3
Log into Xapien from any browser and get started. Count on continuous support from our customer service team.
Step 4
Share Xapien’s fully-sourced, auditable, written reports with colleagues, customers and regulators alike.
Our packages
Single-team
You're a small organisation struggling to keep up with research volumes. How can you scale your research capabilities to meet growing demands without compromising on quality?
Multi-team
You're an established business with a combination of tools and manual processes. You know you could be more efficient, so what could fully automated research unlock for you?
Enterprise
You're a large enterprise with growing regulatory compliance and reputational risks. You need an enterprise solution that can keep up.
I'm a single user — can you help?
Xapien streamlines due diligence
Xapien's AI-powered research and due diligence tool goes faster than manual research and beyond traditional database checks. Fill in the form to the right to book in a 30 minute live demonstration.